Ambulance: (423) 764-5555
Billing or General Questions: (423) 764-4942
Stretcher Vans: (423) 575-2728
STRETCHER VAN SERVICES
We are pleased to offer the region's only cost-effective alternative for patients requiring a stretcher with no medical needs during transport. This type of transport, Stretcher Van or Invalid Transport Vehicle, offers a patient the ability to be transported at a lower cost than by ambulance when the patient has no apparent medical need other than to be transported by stretcher. This level of transportation provides many benefits to the patient:
- Two trained personnel assist in the patient's movement from their bed or chair onto our stretcher.
- The staff remains with the patient during their appointment unless the patient is admitted for a procedure that will take multiple hours to complete.
- The staff will assist the patient with any personal needs throughout the transport.
- Following the appointment, we return the patient and place them in a position of comfort they choose.
- This form of transportation is often at a lower cost than most co-pays through private insurance.
- This is used for short or long-distance transports.
This type of transport is not covered by Medicare or private insurances but could be covered by VA or TN Medicaid. If Medicaid pays for the transport, the patient or representative may be required to contact their Medicaid broker for pre-approval. Our staff can assist with phone numbers for your appropriate Medicaid contact. Call our main office at (423) 575-2728 to schedule an appointment. You may also call our billing office at (423) 764-4942 with any questions regarding pre-approval or payments.
